Enhanced WiFi access, comp.
Offering the amenity choice at the time of checking out or in the morning is not adequate.
Platinum members are eligible for this for stays worldwide.Last week, I stayed at a new Marriott Autograph Collection (10 year old hotel that had just gone through a refurb) hotel in Edinburgh called the Glasshouse hotel (turned out to be a fantastic property) that had joined the chain less than a week ago.If you have the points and we have a standard room, its yours.Guaranteed late checkout (4pm free continental breakfast, access to club/lounges.Employees seem to be usually rather well trained about this and for a reaon.During my stay in the city few days earlier, the hotel didnt even come up in the m search.Guaranteed Lounge Access/Breakfast (Gold Platinum).There are some coming changes to this that I wrote about recently (you can access that post here ).I was never offered the Platinum Arrival gift, however.JW Marriott, Autograph Collection, edition, Renaissance, Marriott Gaylord and Delta hotels all elite members are eligible for 200 cash compensation 90,000 Marriott Rewards points.
You can access the Marriott Rewards page for Elite Benefits Guarantee here.
You can keep in mind that Marriott affiliated hotels pay 60 per 10,000 compensation points issued.
Many hotels are more eager to offer bonus points instead of giving out cash.Redeem your points for Free Night Awards at any of our more than 6,700 hotels and resorts worldwide, for any day of the year, even holidays.AC Hotels, Courtyard, SpringHill Suites, Residence Inn, Fairfield Inn, Towne Place Suites, Moxy and Proteal hotels the compensation is 100 and Platinum members are eligible for an additional 90,000 Marriott Rewards points.Marriott Rewards Silver, Gold and Platinum members should be aware of what guaranteed benefits they have and what compensation is mandated by corporate in case of failed delivery by the property.At the time of check out, I saw that they now had printed Platinum Arrival Gift selection cards on the front desk that I had not been presented with the previous day.Heres case where Platinum member was walked twice within a week: Compensation Clinic: Marriott Platinum Member Walked Twice Within A Week.Exclusive offers, elite guest services line.The guarantee at Ritz-Carlton hotels is only available for Platinum members that are eligible for 200 and 140,000 Marriott Rewards points.